Department : IT
Reports To : Sr. Management
Summary:
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of the computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated efficient computer systems and networks to optimize the role of technology on business sustainability.
Duties and Responsibilities:
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards, etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Manage inventory systems and databases to ensure accuracy of stock levels and product information
• Conduct regular physical inventory counts and reconcile discrepancies with the system
• Develop and maintain inventory reports and metrics to monitor stock levels and product demand
• Implement process improvements to increase efficiency and accuracy of inventory management
Requirements and skills:
• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem-solving skills
• Excellent communication abilities
• Outstanding Organizational and time-management skills
• In depth understanding f divers computer systems and networks
• Good Knowledge of internet security and data privacy principles
• Degree in computer science, engineering or relevant field
• Certification as IT Technician will be an advantage (e.g.CompTIT A+, Microsoft Certified IT Professional)
Compensation:
$65k- $100k, Salary, DOE